We’re here to help.

If you have any questions about our travel guides, your order, or our legal policies, please reach out:

Email:

care@friendly-travels.com

We aim to reply to all enquiries within 2 business days (Monday – Friday, excluding UK public holidays).

When contacting us, please include:

1. Your full name
2. The email address used at checkout (if different)
3. Your order number (if applicable)
4. A brief description of your question or issue

For common questions — such as download instructions, update access, or refund eligibility — see our Refund Policy page.

Thank you for choosing Friendly Travel. We look forward to assisting you!